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Computer telephony integration
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#	Item
421	Customer Service 3. Telephone service More and more customers are using the telephone to contact businesses. Customers recognise the quick and convenient access telephone contact offers them, but not if it is at the expe Add to Reading List Source URL: www.cbs.sa.gov.au Language: English - Date: 2012-08-05 22:49:00 Electronic engineering Telephone numbers Marketing Electronics Virtual queue 9-1-1 Telephony Call centre Computer telephony integration
422	COMMUNICATIONS ALLIANCE LTD INDUSTRY CODE C625:2009 INFORMATION ON ACCESSIBILITY FEATURES FOR Add to Reading List Source URL: www.commsalliance.com.au Language: English - Date: 2009-10-13 18:59:34 Australian Communications and Media Authority Accessibility Competition and Consumer Act Technology Communication Telephony Business telephone system Computer telephony integration
423	Our Feedback and Complaints Policy document answers the following questions. CONTACT DETAILS VCAT Add to Reading List Source URL: www.vcat.vic.gov.au Language: English - Date: 2012-06-03 20:09:45 Telephony Fax Mediation Electronic engineering Technology Call centre Computer telephony integration
424	COMMUNICATIONS ALLIANCE LTD INDUSTRY CODE C625:2009 INFORMATION ON ACCESSIBILITY FEATURES FOR Add to Reading List Source URL: commsalliance.com.au Language: English - Date: 2009-10-13 18:59:34 Australian Communications and Media Authority Accessibility Competition and Consumer Act Technology Communication Telephony Business telephone system Computer telephony integration
425	PROFESSIONAL DEVELOPMENT FOR • Phone intake and response workers • Reception staff Hurry! • Call centre staff Add to Reading List Source URL: www.wire.org.au Language: English - Date: 2015-01-14 22:19:05 Telephony Call centre Computer telephony integration
426	Office of Finance and Services - Annual Report[removed] Add to Reading List Source URL: www.finance.nsw.gov.au Language: English - Date: 2014-11-24 22:13:57 Accounts payable Factoring Customer service Call centre Computer telephony integration Telephony
427	Active Equipment Monitoring-TELEMANAGEMENT Add to Reading List Source URL: www.telemate.net Language: English - Date: 2015-01-19 07:28:24 Business telephone system Computer telephony integration Simple Network Management Protocol Voice-mail Call accounting Mitel Virtual PBX Telephony Electronic engineering Electronics
428	Powerful PBX Management[removed]Asentria Telemanagement Product Guide Add to Reading List Source URL: www.telemate.net Language: English - Date: 2015-01-19 07:32:59 Networking hardware Electronic engineering Business telephone system Computer telephony integration Serial port Null modem Expansion card Modem DSL modem Out-of-band management Telephony OSI protocols
429	Student Assistance Line A new way of supporting students Background Add to Reading List Source URL: www.englishaustralia.com.au Language: English - Date: 2012-04-09 21:26:47 Call centre Computer telephony integration Telephony
430	-4572001221105Customer Hardship Calls Benchmarking Research 2013 Prepared for the Australian Energy Regulator Add to Reading List Source URL: www.aer.gov.au Language: English - Date: 2013-11-25 01:19:34 Interactive voice response Caller Automatic call distributor Answering machine ActewAGL 000 Emergency Lumo Energy 119 Telephony Electronic engineering Computer telephony integration

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